1. Acceptance of Terms
By accessing or using PBS Supply Co.'s website, platform, and services (collectively, the "Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services. These terms apply to all users, including trade professionals, visitors, and any other individuals who access or use the Services.
2. Account Registration
To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
3. Products and Pricing
All product descriptions, images, and specifications are provided for informational purposes. While we strive for accuracy, we do not guarantee that product descriptions or pricing are error-free. We reserve the right to correct any errors and to cancel orders placed at incorrect prices. Prices are subject to change without notice. Trade pricing is available only to qualifying accounts.
4. Orders and Payment
By placing an order, you agree to pay the listed price plus any applicable taxes, shipping, and handling fees. We accept major credit cards and approved payment methods. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity.
5. Shipping and Delivery
Shipping times and costs vary based on product type, quantity, and delivery location. Estimated delivery dates are provided as a convenience and are not guaranteed. Risk of loss and title for items pass to you upon delivery to the carrier. You are responsible for inspecting deliveries and reporting any damage or discrepancies within 48 hours of receipt.
6. Returns and Refunds
Our return and refund policy is detailed on our Refund Policy page. Custom orders, cut-to-size materials, and special-order items may not be eligible for return. All returns must be authorized in advance. Restocking fees may apply depending on the product and circumstances of the return.
7. Intellectual Property
All content on our platform — including text, graphics, logos, images, and software — is the property of PBS Supply Co. or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, PBS Supply Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services. Our total liability for any claim arising from these terms shall not exceed the amount you paid to us in the 12 months preceding the claim.
9. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles. Any disputes arising under these terms shall be resolved in the state or federal courts located in Okaloosa County, Florida.
10. Changes to These Terms
We reserve the right to modify these terms at any time. We will provide notice of material changes by posting the updated terms on our website. Your continued use of our Services after changes are posted constitutes your acceptance of the revised terms.
11. Contact Us
If you have questions about these Terms of Service, please contact us at LettonLLC@gmail.com or call us at (713) 927-1500.
